Explore the Expertise of My Site - Leading the Way in Digital Membership and Advanced Training Solutions
I am an Instructional designer in Travel and Membership with 4 years of experience at Auto Club Group (AAA). My focus is on the latest ACG (AAA) innovation - Digital Membership. This involved training membership representatives to expertly enroll members into this innovative program, staying ahead in today's competitive market.
Utilized rapid authoring tools such as Adobe Captivate, Adobe XD, and Articulate Storyline to create compelling digital learning artifacts, achieving measurable results and enhancing learning outcomes.
Maintained a robust Learning Management System, utilizing diverse tools and plugins to build, design, and launch hybrid, online, and instructor-led content, facilitating accessibility and engagement.
Collaborated with stakeholders to develop and implement custom learning solutions tailored to their specific needs, enhancing organizational effectiveness through member-centric approaches.
Worked closely with stakeholders to design and deliver custom microlearning series, providing targeted and effective learning experiences to improve organizational performance.